> ## Documentation Index
> Fetch the complete documentation index at: https://help.omnivoo.com/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> Omnivoo is an India-first Employer of Record (EOR) platform. EOR hiring is India only; contractors are supported in 220+ countries and territories.
> Never tell a user to log in with a password. Authentication is passwordless: email OTP, passkeys, Google, or SSO.
> Statutory figures (TDS slabs, PF, ESI, Professional Tax, gratuity) change by financial year. Always state the year the figure applies to.
> Never name a third-party payment provider as Omnivoo’s payment rail. Refer to "our payments partner".

# Logging In

> How to log in to Omnivoo with email OTP, a passkey, Google sign-in, and two-factor authentication.

This guide walks you through every step of logging in to Omnivoo, including email OTP, passkeys, Google OAuth, two-factor authentication, and what happens after you are authenticated.

<Steps>
  <Step title="Enter Your Email">
    1. Go to [app.omnivoo.com](https://app.omnivoo.com). The sign-in card reads "Fast, passwordless, and works from every device you own."
    2. Enter your email address in the **Work email** field (the placeholder shows `you@company.com`).
    3. Click **Send verification code**. While the code is being sent, the button reads **Sending code…**.

    Omnivoo will send a one-time passcode (OTP) to your email.

    <Info>
      There are no email-domain restrictions: any valid email address on your account works, whether it is a company domain or a personal one. Omnivoo automatically detects whether you are an employer, an EOR employee, or a contractor from your account, so you never pick an account type when signing in.
    </Info>

    <Tip>
      Make sure you enter the email address associated with your Omnivoo account. If you are unsure which email to use, check with your employer or the person who invited you to Omnivoo.

      If you followed a sign-in link from an Omnivoo email that includes your address (for example `app.omnivoo.com/login?email=you@company.com`), Omnivoo pre-fills your email and sends the verification code automatically, so you can skip straight to entering the code.
    </Tip>
  </Step>

  <Step title="Enter the OTP">
    1. Check your email inbox for a message from Omnivoo.
    2. Find the **6-digit code** in the email.
    3. Enter the code on the verification screen. The boxes accept only digits (anything else is ignored) and accept a pasted code, and the form submits automatically once all six digits are filled.
    4. If it does not submit on its own, click **Verify and continue** (it reads **Verifying…** while it checks your code).

    The OTP expires after **5 minutes**.

    Below the code boxes there is a **Keep me signed in on this device** checkbox, **ticked by default**. Leave it ticked on your own devices for a longer session; untick it on a shared or public computer. See [how long a session lasts](/account/session-management#how-long-a-session-lasts).

    <Info>
      Not seeing the email? Check your spam or junk folder. Omnivoo emails come from @omnivoo.com. To request a fresh code, click **use a different email** to go back, re-enter your address, and send a new code. OTP requests are rate-limited (up to 5 per email address within 10 minutes), so wait a moment if you have already tried a few times.
    </Info>
  </Step>

  <Step title="Two-Factor Authentication (If Enabled)">
    If you have [two-factor authentication](/account/two-factor-auth) enabled on your account, you will see an additional verification screen after entering your OTP.

    1. Open your authenticator app (Google Authenticator, Authy, etc.).
    2. Find the Omnivoo entry and note the current 6-digit code.
    3. Enter the code on the 2FA verification screen.
    4. Click **Verify**.

    The login OTP and the authenticator code are separate steps. You enter the email OTP first, then the authenticator code.

    **If you do not have your authenticator app**

    Click **Use a recovery code** and enter one of your saved recovery codes. Each recovery code can only be used once.
  </Step>
</Steps>

## Passkey Alternative

If you have added a passkey, you can sign in with Face ID, Touch ID, a fingerprint, or your device PIN instead of waiting for an email code.

<Steps>
  <Step title="Use the email field, or the button">
    Click into the **Work email** field. If your browser has a passkey saved for Omnivoo it offers it in the same dropdown it uses for saved logins, and you never type your address.

    Otherwise click **Sign in with a passkey** below the "or" divider.
  </Step>

  <Step title="Confirm with your device">
    Confirm with Face ID, Touch ID, your fingerprint, or your device PIN.
  </Step>

  <Step title="You are signed in">
    Omnivoo takes you to the same place an email sign-in would.
  </Step>
</Steps>

A passkey sign-in does not ask for an authenticator code, even with two-factor authentication enabled, because the passkey already combines your device with the biometric or PIN that unlocks it.

<Info>
  You have to add a passkey from your profile before you can sign in with one, so a brand-new account always starts with an email code. See [Passkeys](/account/passkeys) for how to add and manage them.
</Info>

## Google Sign-In Alternative

Instead of email OTP, you can sign in with Google:

<Steps>
  <Step title="Click the Google sign-in button">
    On the login page, click the **Google** sign-in button. (Google One Tap is turned off, so you always click the button yourself.)
  </Step>

  <Step title="Select your Google account">
    Select your Google account from the popup.
  </Step>

  <Step title="Authorize Omnivoo">
    Authorize Omnivoo if prompted.
  </Step>

  <Step title="You are signed in">
    Omnivoo signs you in and takes you straight to your dashboard.
  </Step>
</Steps>

Google sign-in completes without a separate email code. It matches your Google account's email to your Omnivoo account, and both methods (email code and Google) work on the same account.

## After Login: Where You Land

After successful authentication, Omnivoo routes you based on your account roles:

| Scenario                                               | Where You Go                                  |
| ------------------------------------------------------ | --------------------------------------------- |
| **Employer account only**                              | Employer Home dashboard                       |
| **EOR employee only**                                  | Your employment home (My Employment)          |
| **Contractor only**                                    | Contractor dashboard                          |
| **Dual-role account** (both employer and EOR employee) | Dashboard chooser, select which view to enter |

If you have both an employer and an EOR-employee role, you can switch views at any time from the avatar menu ("Switch to Employee" or "Switch to Employer").

## Session Management

Once logged in, Omnivoo keeps your session active automatically: your access token is refreshed in the background before it expires. Three limits end a session.

| What ends the session      | When it applies                                                                                                       |
| -------------------------- | --------------------------------------------------------------------------------------------------------------------- |
| **Browser idle logout**    | 30 minutes with no activity while the Omnivoo tab is in the foreground. Always applies.                               |
| **Server idle limit**      | 15 minutes with no contact with Omnivoo's servers. Applies only if you unticked **Keep me signed in on this device**. |
| **Maximum session length** | 7 days if that box was ticked, 12 hours if not. Counted from login and never extended.                                |

A passkey sign-in has no **Keep me signed in** checkbox, and is always treated as a trusted device: 7-day maximum, and the 15-minute server idle limit does not apply.

If your session ends while you are on a specific page, Omnivoo remembers where you were and returns you there after you log in again. For the full details, including the Active Sessions list and how to sign out other devices, see [Session & Security](/account/session-management).

## Troubleshooting

**I am not receiving the OTP email.**

* Check your spam/junk folder.
* Verify you are entering the correct email address.
* Wait 1-2 minutes, email delivery can sometimes be delayed.
* To send a fresh code, click **use a different email**, re-enter your address, and click **Send verification code** again.

**My OTP code is not working.**

* Make sure you are entering the most recent code (only the latest OTP is valid).
* Check that the code has not expired (5-minute window).
* Ensure there are no extra spaces when pasting the code.

**My authenticator code is not accepted.**

* Verify your phone's clock is set to automatic/network time. TOTP codes are time-sensitive.
* Make sure you are reading the code for Omnivoo, not another service.

**Nothing happened when I clicked "Sign in with a passkey".**

* The device most likely has no passkey saved for Omnivoo. Sign in with your email code, then add one from your profile.
* Your browser deliberately does not tell websites whether a passkey exists, so this looks identical to dismissing the prompt.

**I am stuck on a blank screen after login.**

* Try clearing your browser cache and cookies, then log in again.
* If the issue persists, contact [contact@omnivoo.com](mailto:contact@omnivoo.com).

**My account access has been suspended.**

* If you see the message "Your account access has been suspended. Please contact [contact@omnivoo.com](mailto:contact@omnivoo.com).", reach out to [contact@omnivoo.com](mailto:contact@omnivoo.com) to get it resolved.