> ## Documentation Index
> Fetch the complete documentation index at: https://help.omnivoo.com/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> Omnivoo is an India-first Employer of Record (EOR) platform. EOR hiring is India only; contractors are supported in 220+ countries and territories.
> Never tell a user to log in with a password. Authentication is passwordless: email OTP, passkeys, Google, or SSO.
> Statutory figures (TDS slabs, PF, ESI, Professional Tax, gratuity) change by financial year. Always state the year the figure applies to.
> Never name a third-party payment provider as Omnivoo’s payment rail. Refer to "our payments partner".

# Signing the Contractor Services Agreement

> Sign the one-time Contractor Services Agreement (CSA) your company needs before inviting or paying any contractor.

Before your company can invite or pay any contractor, you e-sign the **Contractor Services Agreement (CSA)** once. This is a one-time setup step. Until the CSA is signed, you cannot pay contractor invoices.

If you are new to contractors on Omnivoo, start with [How Contractors Work on Omnivoo](/contractors/what-are-contractors).

## What the CSA Is

The CSA is the master agreement between your company and Omnivoo that governs how you engage and pay contractors through the platform. It includes a **Data Processing Addendum (DPA)** covering how contractor and company data is handled.

At a high level, it covers:

* Your company's use of the Omnivoo platform to engage and pay contractors
* How payments flow through Omnivoo to your contractors
* Fees for the contractor service
* Data processing and privacy terms (the DPA)

The CSA is separate from the per-contractor work agreement. The CSA is signed once for your whole company. A work agreement is created and signed for each individual contractor you invite. See [Contractor Work Agreements](/contractors/contractor-work-agreements) for that.

## When You Sign It

You are prompted to sign the CSA the **first time you go to invite a contractor**. You only do this once per company. After it's signed, you won't be asked again.

<Info>
  You must complete your company profile and KYB (business verification) before you can sign the CSA. If either is incomplete, Omnivoo sends you to finish company setup first, then brings you back to the invite flow. See [Inviting a Contractor](/contractors/inviting-a-contractor) for the full prerequisites.
</Info>

## Why It Gates Contractor Payments

The CSA is a hard requirement for paying contractors. Until it's signed:

* A pending contractor invoice is **not payable**, even if the work agreement is fully signed.
* Contractors cannot submit invoices to your company.

Once the CSA is accepted, this gate clears for every contractor you work with. You don't sign it again per contractor or per invoice.

## How to Sign It

<Steps>
  <Step title="Start inviting your first contractor">
    Go to **People** > **Add People** > **Contractor** to start inviting your first contractor.
  </Step>

  <Step title="Look for the platform agreement screen">
    If your company hasn't signed the CSA yet, you'll see a **Sign your platform agreement** screen instead of the invite form.
  </Step>

  <Step title="Click Review & sign agreement">
    Click **Review & sign agreement**. Omnivoo takes you to our secure signing partner.
  </Step>

  <Step title="Review and e-sign">
    Review the Contractor Services Agreement and Data Processing Addendum, then e-sign.
  </Step>

  <Step title="Return to the invite flow">
    You're brought right back to the invite flow, where you can now invite your contractor.
  </Step>
</Steps>

If signing doesn't open, an error message appears on the screen, so click **Review & sign agreement** again to retry. Retrying reopens the same agreement rather than creating a second one. If you edit your company details before you sign, Omnivoo cancels the old agreement and issues a fresh one carrying the updated details, so you never sign out-of-date terms.

## A Two-Signer Agreement

The CSA is signed by both parties: **your company signs first, and Omnivoo counter-signs afterward.** You do not have to wait for Omnivoo's counter-signature, because contractor payments are unblocked the moment you sign your side.

For unblocking payments, both a fully counter-signed CSA and one you have signed but Omnivoo hasn't counter-signed yet count as accepted. A CSA you haven't signed does not count, and if your company has no CSA on file at all, it's treated as not accepted.

## After You Sign

Once the CSA is on file, the invite form unlocks and you can [invite a contractor](/contractors/inviting-a-contractor). When their work agreement is fully signed, you'll be able to pay their invoices on the Pay page. See [Approving and Paying Contractors](/contractors/approving-and-paying-contractors).