> ## Documentation Index > Fetch the complete documentation index at: https://help.omnivoo.com/llms.txt > Use this file to discover all available pages before exploring further. > ## Agent Instructions > Omnivoo is an India-first Employer of Record (EOR) platform. EOR hiring is India only; contractors are supported in 220+ countries and territories. > Never tell a user to log in with a password. Authentication is passwordless: email OTP, passkeys, Google, or SSO. > Statutory figures (TDS slabs, PF, ESI, Professional Tax, gratuity) change by financial year. Always state the year the figure applies to. > Never name a third-party payment provider as Omnivoo’s payment rail. Refer to "our payments partner". # EOR Agreements > Review and sign the Master Service Agreement, Data Processing Agreement, and Commercial Addendum to activate EOR hiring. After completing [Company Setup](/eor/company-setup), you'll need to review and sign three legal agreements before you can hire employees through Omnivoo's EOR service. These agreements establish the legal framework for the employer of record relationship. Agreements are signed electronically and are legally binding under the ESIGN Act and UETA. You can request paper copies at any time by contacting [contact@omnivoo.com](mailto:contact@omnivoo.com). ## The Agreements Page The page is headed **Review & Accept Agreements** with a **Back to Company Setup** link, and a **Signing as: \[name], \[title] of \[company]** box above the agreements confirms who is signing. The page is gated on load: if you have already accepted all agreements it sends you straight to the Hire page, and if your company details are still incomplete it sends you back to [Company Setup](/eor/company-setup). It only shows the agreements once your company details are done but the agreements are still outstanding. ## Overview There are three agreements to review and sign: | Agreement | Purpose | | ----------------------------------- | -------------------------------------------------------------------------------------------------------------------------------- | | **Master Service Agreement (MSA)** | Governs the overall EOR relationship between your company and Omnivoo | | **Data Processing Agreement (DPA)** | Covers how employee personal data is processed, in compliance with India's DPDP Act 2023 | | **Commercial Addendum** | Details service fees, payroll processing SLAs, employee management responsibilities, termination procedures, and liability terms | All three must be accepted and signed before you can proceed to hiring. ### Standard or Custom Agreements Any of the three agreements can be a standard Omnivoo document or a custom one negotiated with your company. A custom agreement shows a **Custom** badge in place of a version number and renders as HTML, a DOCX preview, or an embedded PDF, with **View Original Document** and **Download original** (or **Open in new tab**) links. A standard agreement renders as generated text with a plain-text **Download** (for example, `Omnivoo_MSA_v{version}.txt`). ## Agreement 1: Master Service Agreement (MSA) The MSA is the primary contract governing the employer of record relationship. It covers: * Omnivoo's role as the legal employer * Your rights and responsibilities as the client * Intellectual property ownership * Service scope and limitations * Termination and dispute resolution **Custom agreements** Some companies negotiate custom terms with Omnivoo. Any of the three agreements (MSA, DPA, or Commercial Addendum) can be a custom document displayed in place of the standard version. You can view it in the browser or download the original. ### To accept the MSA: Read through the full agreement in the scrollable document viewer. Click **"Download"** if you'd like to save a copy for your records. Check the box: **"I have read and agree to the Master Service Agreement"** Provide your signature (see [Signing Agreements](#signing-agreements) below). ## Agreement 2: Data Processing Agreement (DPA) The DPA governs how employee personal data is handled, specifically in compliance with **India's Digital Personal Data Protection (DPDP) Act 2023**. It covers: * **Data collected:** Employee names, contact details, ID documents, bank details, tax information, and salary details. * **Processing purpose:** Payroll administration, statutory compliance (PF, ESI, TDS), benefits administration, and government filings. * **Your rights:** You can withdraw consent at any time by contacting [contact@omnivoo.com](mailto:contact@omnivoo.com) or through your account settings. * **Complaints:** You may file complaints with the Data Protection Board of India as established under the DPDP Act, 2023. **Data privacy** Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal. Certain data may need to be retained for statutory compliance even after consent withdrawal. ### To accept the DPA: Read through the agreement and the Data Processing Notice. Click **"Download"** to save a copy. Check the box: **"I have read and agree to the Data Processing Agreement"** Provide your signature. ## Agreement 3: Commercial Addendum The Commercial Addendum supplements the MSA with specific commercial terms: * Service fees and pricing structure * Payroll processing timelines and SLAs * Employee management responsibilities * Termination procedures and notice periods * Liability caps and indemnification ### To accept the Commercial Addendum: Read through the addendum in the scrollable viewer. Click **"Download"** to save a copy. Check the box: **"I have read and agree to the Commercial Addendum"** Provide your signature. ## Signing Agreements Each agreement requires an individual signature. You have two options: ### Option 1: Type Your Name * Select the **"Type Name"** tab. * Type your full legal name in the signature field. * Your name appears in a signature-style font. ### Option 2: Draw Your Signature * Select the **"Draw Signature"** tab. * Use your mouse or touchscreen to draw your signature on the signature pad. * Click **"Clear"** to start over if needed. The person signing must be the **authorized signatory** designated during [Company Setup](/eor/company-setup). Their name and title are displayed at the top of the agreements page for confirmation. ## Electronic Records Disclosure Before signing, you'll see an Electronic Records Disclosure. By accepting these agreements electronically: * You consent to conduct this transaction electronically under the **ESIGN Act** and **UETA**. * A signed copy of each agreement will be emailed to you upon acceptance for your records. * You can request additional copies at any time by emailing [contact@omnivoo.com](mailto:contact@omnivoo.com). * You can withdraw electronic consent at any time by emailing [contact@omnivoo.com](mailto:contact@omnivoo.com). ## Completing the Process Once all three agreements are accepted and signed, click **"Accept & Continue to Hiring"**. You'll be taken directly to the hiring wizard to add your first EOR employee. The **Accept & Continue to Hiring →** button stays disabled until all three boxes are checked and all three signatures are provided (a typed name that is not empty, or a drawn signature). ``` Company Setup ──> EOR Agreements ──> Hire Employee (you are here) ``` **Already completed?** If you've previously accepted all agreements, visiting this page will automatically redirect you to the hiring wizard. No need to re-sign. ## Downloading Your Agreements You can download a copy of each agreement at any time: * **From this page:** click the **Download** link next to each agreement title. Standard agreements are saved as a text file; if you have a custom agreement, the download or "Open in new tab" link gives you the original document. * **After signing:** your signed agreements are listed on the [Compliance & Documents](/compliance/compliance-and-documents) page with a **Download** button for each. **Agreement names** On this signing page the agreements are labelled Master Service Agreement, Data Processing Agreement, and Commercial Addendum. On the Compliance & Documents page the same agreements appear as Master Services Agreement, Data Processing Addendum, and Commercial Addendum. They are the same documents. ## Common Questions **Can I negotiate custom terms?** Yes. Contact [contact@omnivoo.com](mailto:contact@omnivoo.com) to discuss custom MSA terms. Custom agreements are displayed in place of the standard MSA on the agreements page. **What if I need to update the authorized signatory?** Contact Omnivoo support to update your signatory. Agreements previously signed remain valid. **Are the agreements versioned?** Yes. Each agreement has a version number (e.g., v1.0) displayed next to its title. If Omnivoo updates an agreement, you'll be notified and may need to review and accept the new version. **Do I need to sign again for each new employee?** No. Once you've accepted the agreements, they apply to all employees hired through Omnivoo's EOR service. You can hire additional employees without re-signing. ## What's Next? * [Hiring an EOR Employee](/eor/hiring-eor-employee) - Start the hiring wizard. * [EOR Dashboard](/eor/eor-dashboard) - Return to your Home dashboard.