# Omnivoo Help Center

> Everything you need to manage contractors, payments, and compliance on Omnivoo.

> ## Agent Instructions
> Omnivoo is an India-first Employer of Record (EOR) platform. EOR hiring is India only; contractors are supported in 220+ countries and territories.
> Never tell a user to log in with a password. Authentication is passwordless: email OTP, passkeys, Google, or SSO.
> Statutory figures (TDS slabs, PF, ESI, Professional Tax, gratuity) change by financial year. Always state the year the figure applies to.
> Never name a third-party payment provider as Omnivoo’s payment rail. Refer to "our payments partner".

## Docs

- [What Is Omnivoo EOR?](https://help.omnivoo.com/getting-started/what-is-omnivoo.md): Learn how Omnivoo's India-first Employer of Record service lets you hire employees in India without a local entity.
- [Setting Up Your Company](https://help.omnivoo.com/getting-started/employer-setup.md): How to sign in, complete the short employer onboarding, and finish company setup before you hire.
- [Hiring Your First Employee](https://help.omnivoo.com/getting-started/hiring-your-first-employee.md): Step-by-step guide to hiring an EOR employee through Omnivoo's hiring wizard.
- [Switching Between Your Dashboards](https://help.omnivoo.com/getting-started/choosing-your-dashboard.md): How to move between the employer, employee, and contractor dashboards when you hold more than one role in Omnivoo.
- [Navigating Omnivoo](https://help.omnivoo.com/getting-started/navigating-omnivoo.md): A tour of the Omnivoo left sidebar and where to find each feature for employers, employees, and contractors.
- [The Product Tour and Setup Checklist](https://help.omnivoo.com/getting-started/product-tour-and-checklist.md): A guide to the first-run product tour and getting-started checklists on the employer dashboard.
- [Joining a Company Already on Omnivoo](https://help.omnivoo.com/getting-started/pending-approval.md): How to request to join a company that already uses Omnivoo, and what the Pending Approval screen means.
- [Booking a Meeting with Omnivoo](https://help.omnivoo.com/getting-started/book-a-meeting.md): How to schedule a call with the Omnivoo team from the embedded scheduler in the app.
- [What is Employer of Record?](https://help.omnivoo.com/eor/what-is-eor.md): Learn how Omnivoo's EOR service lets you hire full-time employees in India without a local entity.
- [EOR Dashboard (Home)](https://help.omnivoo.com/eor/eor-dashboard.md): Your Home dashboard gives an at-a-glance view of your India team, next payroll, pending actions, and compliance status.
- [Company Setup & KYB](https://help.omnivoo.com/eor/company-setup.md): Complete your company details and upload KYB documents to start hiring through Omnivoo's EOR service.
- [Hiring an EOR Employee](https://help.omnivoo.com/eor/hiring-eor-employee.md): Step-by-step guide to hiring an employee through Omnivoo's EOR service.
- [EOR Agreements](https://help.omnivoo.com/eor/eor-agreements.md): Review and sign the Master Service Agreement, Data Processing Agreement, and Commercial Addendum to activate EOR hiring.
- [Managing EOR Employees](https://help.omnivoo.com/eor/managing-eor-employees.md): View an EOR employee's details, payroll, documents, and compliance status from their detail page.
- [Employee Offboarding & Settlement](https://help.omnivoo.com/eor/employee-offboarding.md): How to terminate an India EOR employee and process the Full & Final settlement.
- [Settlement Approvals](https://help.omnivoo.com/eor/settlement-approvals.md): Review and approve Full & Final settlement calculations when offboarding EOR employees in India.
- [Employer Dashboard](https://help.omnivoo.com/employer/employer-dashboard.md): Your EOR Dashboard at a glance - KPIs, compliance status, quick actions, pending items, and activity.
- [People (My Team)](https://help.omnivoo.com/employer/employees.md): View and manage your employees and contractors in one unified directory.
- [Adding people (employees & contractors)](https://help.omnivoo.com/employer/adding-people.md): Use the Add People chooser to hire an India EOR employee or invite a contractor.
- [Viewing a person's profile](https://help.omnivoo.com/employer/person-detail.md): Open an employee or contractor profile from My Team to see their details, payroll, documents, and status.
- [Managing Company Members](https://help.omnivoo.com/employer/team-members.md): Invite colleagues, manage admin access, and handle join requests for your company.
- [Workspaces](https://help.omnivoo.com/employer/workspaces.md): Organize your company into separate workspaces for teams, projects, or regions.
- [The Pay Page](https://help.omnivoo.com/payroll/payroll-dashboard.md): The Pay landing page — run payroll for employees and pay contractors, in one place.
- [Understanding Indian Salary Structure](https://help.omnivoo.com/payroll/understanding-salary-structure.md): How CTC breaks down into Basic, HRA, Special Allowance, and employer contributions in India.
- [Running Payroll](https://help.omnivoo.com/payroll/running-payroll.md): How to run payroll in Omnivoo, including the Regular, Off-Cycle, and Final Pay payroll types.
- [The Payroll Run Detail Page](https://help.omnivoo.com/payroll/payroll-run-detail.md): Review line items, approve, pay, and track a payroll run from its detail page.
- [Off-Cycle Payroll](https://help.omnivoo.com/payroll/off-cycle-payroll.md): Pay bonuses, reimbursements, or supplemental amounts to specific employees outside the regular cycle.
- [Correction Payroll](https://help.omnivoo.com/payroll/correction-payroll.md): Fix amounts from a previous completed payroll run by paying only the difference.
- [Payroll Statuses Explained](https://help.omnivoo.com/payroll/payroll-statuses.md): Understand what each payroll status means and what actions are available at each stage.
- [Managing Payroll Employees](https://help.omnivoo.com/payroll/payroll-employees.md): Add, edit, and manage employees in your payroll system.
- [Payroll History](https://help.omnivoo.com/payroll/payroll-history.md): View past payroll runs, filter them, and open any run for full details.
- [Salary Changes & Raises](https://help.omnivoo.com/payroll/salary-revisions.md): How to change an employee's salary in Omnivoo and how back-pay (arrears) is handled.
- [Full & Final Settlement](https://help.omnivoo.com/payroll/full-and-final-settlement.md): How Omnivoo processes F&F settlement -- pro-rata salary, leave encashment, gratuity, notice period, and deductions.
- [Payroll Adjustments Overview](https://help.omnivoo.com/payroll/payroll-adjustments/payroll-adjustments.md): What payroll adjustments are, the types available, and how they flow into your payroll runs.
- [Adding Adjustments](https://help.omnivoo.com/payroll/payroll-adjustments/adding-adjustments.md): How to create a one-time payroll adjustment, and how to add adjustments during a payroll run.
- [Recurring Adjustments](https://help.omnivoo.com/payroll/payroll-adjustments/recurring-adjustments.md): Set up an adjustment that repeats on a schedule so you do not have to re-create it each period.
- [Adjustment Templates](https://help.omnivoo.com/payroll/payroll-adjustments/adjustment-templates.md): Pre-fill the Create Adjustment form from a saved template to save time and keep adjustments consistent.
- [Bulk Import Adjustments](https://help.omnivoo.com/payroll/payroll-adjustments/bulk-import-adjustments.md): Upload payroll adjustments for many employees at once using a CSV file.
- [Adjustment Approval](https://help.omnivoo.com/payroll/payroll-adjustments/adjustment-approval.md): How approval works for payroll adjustments above your account's approval threshold.
- [Adjustment Detail & Audit Trail](https://help.omnivoo.com/payroll/payroll-adjustments/adjustment-detail.md): Review a single adjustment, its linked run and receipts, and its full audit trail.
- [Payslip Explained](https://help.omnivoo.com/payroll/payslip-explained.md): How to read your Omnivoo payslip -- earnings, deductions, and net pay components.
- [Employee Payslip Breakdown (Payroll Tab)](https://help.omnivoo.com/payroll/india-payslip-breakdown.md): The employer-facing Payroll tab on an employee's engagement page, showing one employee's monthly pay breakdown.
- [AI Payroll Analysis](https://help.omnivoo.com/payroll/ai-payroll-analysis.md): Use AI-powered analysis to review every payroll run before you approve it, with plain-English summaries, anomaly detection, and month-over-month comparisons.
- [Payroll Settings & Configuration](https://help.omnivoo.com/payroll/payroll-settings.md): Configure pay frequency, pay day, currency, and approval workflows for your payroll.
- [Email Notifications](https://help.omnivoo.com/payroll/email-notifications.md): Complete list of email notifications sent during the payroll process for both employers and employees.
- [TDS & Income Tax](https://help.omnivoo.com/tax-compliance/tds-income-tax.md): How TDS is calculated, old vs new tax regime, the Section 87A rebate, monthly deductions, and Form 16 on Omnivoo.
- [Provident Fund (PF)](https://help.omnivoo.com/tax-compliance/provident-fund.md): PF contributions, EPF/EPS split, ECR filing, UAN, and how Omnivoo manages your provident fund.
- [ESI Insurance](https://help.omnivoo.com/tax-compliance/esi-insurance.md): ESI eligibility, contribution rates, benefits, and how Omnivoo handles ESI for employees earning up to ₹21,000/month.
- [Professional Tax](https://help.omnivoo.com/tax-compliance/professional-tax.md): Maharashtra Professional Tax slabs, monthly deduction, and the annual limit in India.
- [Labour Welfare Fund (LWF)](https://help.omnivoo.com/tax-compliance/labour-welfare-fund.md): What the Maharashtra Labour Welfare Fund is, the employee and employer contribution, and when it is collected.
- [Gratuity](https://help.omnivoo.com/tax-compliance/gratuity.md): What gratuity is, eligibility after 5 years, the 15/26 formula, the monthly provision, and how Omnivoo accounts for it.
- [Investment Declarations](https://help.omnivoo.com/tax-compliance/investment-declarations.md): Reference for the tax-saving deductions you can declare on Omnivoo to reduce TDS - 80C, 80D, HRA, 80E, 80G, 80CCD, and more, with limits and regime rules.
- [Leave Policies](https://help.omnivoo.com/leave-management/leave-policies.md): How employers configure leave policies on Omnivoo, including types, allowances, accrual, and carry forward.
- [Leave Approvals](https://help.omnivoo.com/leave-management/leave-approvals.md): How employers review, approve, and reject employee leave requests on the Leave Requests page.
- [Leave request rules and limits](https://help.omnivoo.com/leave-management/leave-rules-and-limits.md): The validation rules every leave request must pass on Omnivoo, including dates, overlaps, and how days are counted.
- [Special Leave](https://help.omnivoo.com/leave-management/special-leave.md): How maternity, paternity, and other special leave are handled for India EOR employees on Omnivoo.
- [Benefits Administration](https://help.omnivoo.com/benefits/benefits-dashboard.md): Overview of employee benefits and time off - enrollments, plans, costs, and pending requests.
- [Benefit Plans](https://help.omnivoo.com/benefits/benefit-plans.md): Browse the read-only catalog of benefit plans available to your employees.
- [Time Off](https://help.omnivoo.com/benefits/time-off-management.md): View time-off requests, employee leave balances, and leave policies in one place.
- [What Are Contractors on Omnivoo?](https://help.omnivoo.com/contractors/what-are-contractors.md): Learn how Omnivoo lets you engage and pay independent contractors in 220+ countries and territories, and how it compares to EOR hiring.
- [Inviting a Contractor](https://help.omnivoo.com/contractors/inviting-a-contractor.md): Step-by-step guide for employers to invite a contractor on Omnivoo, set their billing, and preview the work agreement.
- [Signing the Contractor Services Agreement](https://help.omnivoo.com/contractors/contractor-services-agreement.md): Sign the one-time Contractor Services Agreement (CSA) your company needs before inviting or paying any contractor.
- [Contractor Work Agreements](https://help.omnivoo.com/contractors/contractor-work-agreements.md): How the two-party contractor work agreement is signed, what each status means, and how to view it.
- [Managing a Contractor Engagement (Employer)](https://help.omnivoo.com/contractors/managing-a-contractor-engagement.md): For employers, a tour of the contractor hub and the per-engagement view -- account status, terms, agreements, term history, invoices, and payouts.
- [Approving and Paying Contractors](https://help.omnivoo.com/contractors/approving-and-paying-contractors.md): How to review and pay contractor invoices on the Pay page, grouped into a contractor run and charged together.
- [Offboarding a Contractor and Closing an Engagement (Employer)](https://help.omnivoo.com/contractors/offboarding-a-contractor.md): For employers, how to schedule, cancel, or reverse a contractor's exit, and how to close out a paid one-off engagement.
- [Understanding Invoices](https://help.omnivoo.com/billing/invoices.md): View and download every invoice on the Finance page — your money system of record.
- [Paying Invoices](https://help.omnivoo.com/billing/paying-invoices.md): Where and how you pay on Omnivoo — contractors on the Pay page, payroll runs from the run page, and your records in Finance.
- [Payment Methods](https://help.omnivoo.com/billing/payment-methods.md): How invoice payments work on Omnivoo, and which bank details you are shown.
- [How bank transfer payment works](https://help.omnivoo.com/billing/bank-account-setup.md): Why there is no bank account to connect on Omnivoo, and what happens instead when you pay an invoice.
- [Your Wallet](https://help.omnivoo.com/billing/wallet.md): Understand your wallet balance and the FX reconciliation ledger.
- [Funding your wallet](https://help.omnivoo.com/billing/funding-wallet.md): Hold a prepaid balance to fund payroll and contractor payments, and add money by bank transfer or ACH.
- [Billing insights and cost breakdown](https://help.omnivoo.com/billing/billing-insights.md): Understand the summary cards, insights, and platform-fee rate shown on your Billing page.
- [Understanding your EOR fees and promotions](https://help.omnivoo.com/billing/eor-fees-and-promotions.md): How the monthly EOR management fee is priced, how it shows on invoices, and how free-months promotions work.
- [How your EOR invoice is built: terms, policy, and the remittance fee](https://help.omnivoo.com/billing/invoice-terms-and-charges.md): Understand payment terms, the banking and remittance fee, invoicing policy, and how FX is reconciled on your EOR invoices.
- [Compliance & Documents](https://help.omnivoo.com/compliance/compliance-and-documents.md): Your verification status, statutory compliance, and signed agreements in one place.
- [Verifying your business (KYB)](https://help.omnivoo.com/compliance/business-verification-kyb.md): How business verification (KYB) works and what to do if a document is rejected.
- [Adding Owners and Verifying Your Signatory](https://help.omnivoo.com/compliance/business-owners-verification.md): How to add your company's owners and complete the signatory identity check during Company Setup.
- [Payment account verification](https://help.omnivoo.com/compliance/payment-account-verification.md): How Omnivoo verifies your payment (funding) account so you can fund and run payroll.
- [Statutory filings (PF, ESI, TDS, Form 16)](https://help.omnivoo.com/compliance/statutory-filing-status.md): How Omnivoo handles your India statutory filings so you don't have to track them.
- [Downloading your signed agreements](https://help.omnivoo.com/compliance/signed-agreements.md): How to find and download the agreements you've signed with Omnivoo.
- [Employee compliance checklist](https://help.omnivoo.com/compliance/employee-compliance-checklist.md): Track an employee's compliance readiness and statutory contributions from their engagement page.
- [Compliance Status widget](https://help.omnivoo.com/compliance/compliance-status-widget.md): The read-only compliance status indicator on your employer Home dashboard.
- [Tracking your identity verification](https://help.omnivoo.com/compliance/identity-verification-status.md): Where to see the result of your identity and address checks as a contractor, during onboarding and on your dashboard.
- [Verifying your identity](https://help.omnivoo.com/compliance/verify-your-identity.md): How contractors verify their identity so they can raise invoices and receive payouts.
- [Company Settings](https://help.omnivoo.com/employer/company-settings.md): Configure your company profile, payroll and billing, team, and notification preferences.
- [Your Profile & Security](https://help.omnivoo.com/employer/employer-profile.md): Manage your personal profile, notifications, two-factor authentication, secondary email, and account security.
- [Workspace Settings](https://help.omnivoo.com/employer/workspace-settings.md): Manage a workspace's general details, members, and role permissions from its settings page.
- [Setting Up SSO](https://help.omnivoo.com/employer/setting-up-sso.md): Step-by-step guide to configure Single Sign-On for your company on Omnivoo.
- [SCIM Provisioning](https://help.omnivoo.com/employer/scim-provisioning.md): Automate user provisioning and deprovisioning with SCIM 2.0 integration.
- [AI-Powered Features](https://help.omnivoo.com/getting-started/ai-features-overview.md): A guide to Omnivoo's AI-powered tools for employers and employees, and where to find each one.
- [Meet Omni, Your AI Assistant](https://help.omnivoo.com/getting-started/omni-ai-assistant.md): A guide to Omni, Omnivoo's in-app AI assistant, and how it tailors help to your role.
- [Talking to a Human Teammate](https://help.omnivoo.com/getting-started/getting-help-from-a-human.md): How Omni hands your chat off to a live human support teammate, and how to switch between them.
- [My Profile](https://help.omnivoo.com/account/profile-settings.md): Manage your Omnivoo profile, photo, notification preferences, and account actions. Omnivoo uses passwordless login, so there are no passwords to manage.
- [Logging In](https://help.omnivoo.com/account/login-guide.md): How to log in to Omnivoo with email OTP, a passkey, Google sign-in, and two-factor authentication.
- [Security](https://help.omnivoo.com/account/security.md): Passwordless login with email codes or passkeys, secondary email, two-factor authentication, and account security on Omnivoo.
- [Two-Factor Authentication](https://help.omnivoo.com/account/two-factor-auth.md): Set up and manage two-factor authentication to secure your Omnivoo account.
- [Passkeys](https://help.omnivoo.com/account/passkeys.md): Sign in to Omnivoo with Face ID, Touch ID, or your fingerprint instead of an email code.
- [Session & Security](https://help.omnivoo.com/account/session-management.md): Understand how Omnivoo manages your login sessions, automatic timeouts, and security features.
- [Add a Secondary Email](https://help.omnivoo.com/account/secondary-email.md): Add an alternate, verified email you can also use to sign in to Omnivoo.
- [Single Sign-On (SSO)](https://help.omnivoo.com/account/single-sign-on.md): Configure SAML or OIDC SSO for your organization to enable secure, centralized authentication.
- [Logging In with SSO](https://help.omnivoo.com/account/sso-login.md): How to sign in to Omnivoo using your company's Single Sign-On.
- [Notifications](https://help.omnivoo.com/account/notifications.md): Choose which optional emails you receive from Omnivoo, and understand which notifications are always sent.
- [Update Your Postal Address](https://help.omnivoo.com/account/update-your-address.md): How contractors update the postal address Omnivoo uses for payouts and tax documents.
- [Continuing Identity Verification on Your Phone](https://help.omnivoo.com/account/verify-your-identity-on-mobile.md): How to finish an identity check on your phone when Omnivoo hands off from your computer.
- [Accepting Invitations](https://help.omnivoo.com/getting-started/accepting-invitations.md): How to accept a company team invitation or a contractor invitation to join Omnivoo.
- [Employee Onboarding](https://help.omnivoo.com/getting-started/employee-onboarding.md): What new EOR employees do during onboarding -- statutory IDs, bank details, documents, declarations, and accepting the offer letter.
- [Setting Up Your Account (Onboarding)](https://help.omnivoo.com/employee-self-service/employee-onboarding.md): Complete the guided onboarding wizard to set up your account before your first payroll.
- [Your Onboarding Checklist](https://help.omnivoo.com/employee-self-service/onboarding-checklist.md): The 14-item checklist that tracks everything required to complete your India EOR onboarding.
- [Uploading Your Onboarding Documents](https://help.omnivoo.com/employee-self-service/onboarding-documents.md): Upload the identity, address, banking, and employment documents required for India EOR onboarding.
- [Viewing and Accepting Your Offer Letter](https://help.omnivoo.com/employee-self-service/offer-letter.md): How to review, sign, and download your offer letter as an Omnivoo employee.
- [Document Verification](https://help.omnivoo.com/getting-started/document-verification.md): AI-assisted identity document verification during employee onboarding, with status tracking and help filling onboarding forms.
- [Your Employee Dashboard](https://help.omnivoo.com/employee-self-service/your-dashboard.md): Overview of the Omnivoo employee dashboard - employment details, salary breakdown, statutory IDs, and quick actions.
- [Editing Your Profile](https://help.omnivoo.com/employee-self-service/editing-profile.md): Update your statutory IDs, bank details, and personal information.
- [My Documents and Onboarding Documents](https://help.omnivoo.com/employee-self-service/documents.md): View document requests from your employer, upload files to fulfill them, and complete your onboarding documents.
- [AI Assistant](https://help.omnivoo.com/employee-self-service/ai-assistant.md): Get instant answers about your salary, payslips, leave, taxes, and more using Omni, the AI assistant built into Omnivoo.
- [Downloading Payslips](https://help.omnivoo.com/employee-self-service/downloading-payslips.md): How to access, view, and download your monthly payslips on Omnivoo.
- [Updating Bank Details](https://help.omnivoo.com/employee-self-service/updating-bank-details.md): How to add or update your bank account for salary credit on Omnivoo.
- [Tax Documents](https://help.omnivoo.com/employee-self-service/tax-documents.md): Accessing your tax summary, Form 16, and managing investment declarations on Omnivoo.
- [Investment Declarations](https://help.omnivoo.com/employee-self-service/investment-declarations.md): How to find, fill, save, and submit your investment declaration on Omnivoo, including proof uploads.
- [Requesting & Approving Leave](https://help.omnivoo.com/leave-management/requesting-leave.md): How employees request leave on Omnivoo, how employers review it, and how balances are tracked.
- [Holiday Calendar](https://help.omnivoo.com/employee-self-service/holiday-calendar.md): View public holidays, optional holidays, and state-specific holidays for your location.
- [Flexible Benefits](https://help.omnivoo.com/employee-self-service/flexible-benefits.md): Allocate your flexible benefits -- HRA, LTA, meal allowance, and more.
- [Contractor Onboarding (For Contractors)](https://help.omnivoo.com/contractors/contractor-onboarding.md): A step-by-step guide for contractors to accept an invite and complete onboarding on Omnivoo so you can get paid.
- [Your Contractor Dashboard](https://help.omnivoo.com/contractors/contractor-dashboard.md): A tour of your contractor dashboard - your to-do list, earnings, invoices, engagements, and wallet.
- [Verifying Your Identity (ID Scan & Selfie)](https://help.omnivoo.com/contractors/verify-your-identity.md): Verify your identity with a quick ID scan and selfie, follow the status on your computer, and understand how identity and address checks affect getting paid.
- [Your Documents Page](https://help.omnivoo.com/contractors/contractor-identity-documents.md): Upload your bank statement, track its review status on the Documents page, and understand what blocks invoicing and payouts.
- [Contractor Tax Forms (W-9, W-8BEN, W-8BEN-E)](https://help.omnivoo.com/contractors/contractor-tax-forms.md): Learn which tax form you complete as a contractor - W-9, W-8BEN, or W-8BEN-E - and what each one collects.
- [Submitting an Invoice (For Contractors)](https://help.omnivoo.com/contractors/submitting-invoices.md): How to submit an invoice for a company on Omnivoo, what each field means, and what happens after you send it.
- [Getting Paid: Contractor Payouts](https://help.omnivoo.com/contractors/getting-paid-payouts.md): How Omnivoo pays you after a client approves and pays your invoice, what each payout status means, and where to track payouts.
- [Payout Methods and Withdrawing From Your Wallet](https://help.omnivoo.com/contractors/payout-methods-and-withdrawals.md): Set up your payout method (beneficiary), understand your wallet balances, and withdraw funds with a clear fee and exchange-rate preview.
- [Your Wallet and Withdrawing Funds](https://help.omnivoo.com/contractors/wallet-and-withdrawals.md): For wallet-rail contractors, see how your balance appears on the dashboard and how to withdraw funds to your bank account.
- [Your Work History: Employers and Engagements](https://help.omnivoo.com/contractors/your-work-history.md): Drill down from the companies you work with, to your engagements with each, to a single engagement's terms, invoices, payouts, and agreements.