> ## Documentation Index
> Fetch the complete documentation index at: https://help.omnivoo.com/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> Omnivoo is an India-first Employer of Record (EOR) platform. EOR hiring is India only; contractors are supported in 220+ countries and territories.
> Never tell a user to log in with a password. Authentication is passwordless: email OTP, passkeys, Google, or SSO.
> Statutory figures (TDS slabs, PF, ESI, Professional Tax, gratuity) change by financial year. Always state the year the figure applies to.
> Never name a third-party payment provider as Omnivoo’s payment rail. Refer to "our payments partner".

# Email Notifications

> Complete list of email notifications sent during the payroll process for both employers and employees.

Omnivoo sends email notifications at every step of the payroll process to keep both employers and employees informed. All emails are sent automatically, with no configuration required.

## For Employers

Employer admins (owners and admins) receive notifications as a payroll run moves through its statuses:

| When                    | What the email tells you                                   |
| ----------------------- | ---------------------------------------------------------- |
| Payroll run created     | Pay period, pay date, total net amount, and employee count |
| Payroll approved        | That the run was approved and the total amount             |
| Payment due             | The total amount due and how to pay (for bank transfer)    |
| Payment received        | That your payment was received and confirmed               |
| Transfer started        | That funds are being transferred for disbursement          |
| Disbursing to employees | That individual salary payments have started               |
| Payroll completed       | The total disbursed and number of employees paid           |
| A payment failed        | Which payments failed so you can follow up                 |

These map to the run's statuses. For what each status means, see [Payroll Statuses Explained](/payroll/payroll-statuses).

<Info>
  Employer emails include a link to the payroll run so you can view full details.
</Info>

## For Employees

Employees receive notifications about their individual salary and payslip:

| When                    | What the email tells you                                      |
| ----------------------- | ------------------------------------------------------------- |
| Salary transfer started | Your net salary amount and that the transfer has begun        |
| Salary credited         | The amount credited and a UTR number to track the transaction |
| Payslip ready           | A summary of your gross salary, deductions, and net pay       |

<Tip>
  The **UTR number** (Unique Transaction Reference) included in the salary credited email can be used to track the transaction with your bank if the credit doesn't appear immediately.
</Tip>

## Timing

* **Employer notifications** are sent immediately when each status change occurs.
* **Employee salary transfer emails** are sent when individual bank transfers are initiated by Omnivoo.
* **Employee salary credited emails** are sent when the bank transfer is confirmed as successful (typically within 1-2 business days).
* **Payslip emails** are sent after payslips are generated, which happens after the payroll run is completed.

## Email Delivery

* All emails are sent from Omnivoo's verified email address.
* If you are not receiving emails, check your spam/junk folder.
* Contact [contact@omnivoo.com](mailto:contact@omnivoo.com) if you continue to have issues with email delivery.