Understanding Invoices

The Billing dashboard gives you a complete view of all invoices across your Omnivoo account. This guide explains how invoices work, what each type means, and how to manage them.

Billing Dashboard Overview

Navigate to Billing in your employer dashboard to see the billing summary. At the top, four cards give you an at-a-glance view:

Card	Description
Total Billed	Cumulative amount invoiced across all time
Pending	Total amount on invoices that have not yet been paid
Paid	Total amount on invoices that have been settled
Active EOR Employees	Number of employees currently managed through Omnivoo EOR

Below the summary cards, you will see a table listing all invoices sorted by date (most recent first).

Invoice Types

Omnivoo generates four types of invoices depending on the service:

Type	Description
EOR Subscription	Recurring monthly invoices for employees managed through Omnivoo EOR, covering salary, statutory contributions, and management fees
Timesheet	Invoices generated from approved hourly contractor timesheets
Placement Fee	One-time invoices for recruitment or placement services
Managed Talent	Invoices for managed talent services

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EOR subscription invoices are generated at the start of each month and are due before the payroll processing deadline. See Running Payroll for the payroll calendar.

Invoice Statuses

Each invoice has a status that tells you where it stands:

Status	Meaning
Pending	The invoice has been generated and is awaiting payment
Processing	A payment has been initiated but has not yet cleared
Paid	The invoice has been fully paid and confirmed

tip

Pay attention to pending invoices approaching their due date. Late payments can delay payroll processing for your employees.

Viewing Invoice Details

The invoice table shows key information at a glance for each invoice:

• Invoice number (e.g., INV-0001)
• Type (EOR Subscription, Timesheet, Placement Fee, or Managed Talent)
• Period -- the date the invoice was created
• Amount -- the total charge in the invoice's currency
• Status -- current payment status

To see a detailed breakdown, click the Details button next to an invoice (when available). This expands the row to show individual line items with descriptions, calculation rates, amounts, and a total.

Downloading Invoices

To download an invoice as a PDF:

1. Go to Billing in your dashboard.
2. Find the invoice in the table.
3. Click the Invoice button in the Actions column.
4. The PDF downloads directly -- it includes all line items, amounts, and payment details suitable for your accounting records.

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The download button is available for invoices that have a generated PDF. If you do not see a download option, the invoice PDF may still be processing.

Paying an Invoice

Pending invoices show a Pay button in the Actions column. To pay:

1. Click Pay on the invoice row.
2. A payment modal opens showing the invoice amount and currency.
3. Complete the payment using your configured payment method.
4. The invoice status updates to Processing while the payment clears, then to Paid once confirmed.

tip

Pay attention to pending invoices approaching their due date. Late payments can delay payroll processing for your employees.

Invoice Line Items

When you expand an invoice's details, each line item shows:

Field	Description
Description	What the charge is for (e.g., "March 2026 salary - John Smith")
Calculation Rate	The percentage rate applied, if applicable (e.g., statutory contribution rates)
Amount	Total for this line item in the invoice currency

The sum of all line items equals the invoice total shown at the bottom of the expanded view.

Next Steps

Need to set up a payment method first? See Payment Methods to connect your bank account or card.