Understanding Invoices

The Billing dashboard gives you a complete view of all invoices across your Omnivoo account in one unified table -- EOR subscription charges and contractor payments both appear here. This guide explains how invoices work, what each type means, and how to manage them.

Billing Dashboard Overview

Open Payments in the left sidebar and choose Billing to see the billing dashboard. At the top, four summary cards give you an at-a-glance view:

Card	Description
Total Billed	Cumulative amount invoiced across all time
Pending	Total amount on invoices that have not yet been paid
Paid	Total amount on invoices that have been settled
Active EOR Employees	Number of employees currently managed through Omnivoo EOR

Below the summary cards you will also see a row of insights (Cost per Employee, Billing Forecast, Outstanding Days, and Cost Breakdown) and a Contractor Platform Fee rate card. Those are explained in Billing insights and cost breakdown.

Below all of that, you will see a single table listing every invoice sorted by date (most recent first). There are no separate tabs -- EOR and contractor charges live in the same list.

info

If your account is on Omnivoo's newer payment rail, the Billing page also shows a prepaid funding wallet card above the summary cards, where you can hold a balance to fund payroll and contractor payments. See Funding your wallet for how it works. This is a different thing from the FX reconciliation wallet at /employer/wallet, which is an automatic accounting ledger.

Invoice Types

Omnivoo generates the following types of invoices depending on the service:

Type	Description
EOR Subscription	Recurring monthly invoices for employees managed through Omnivoo EOR, covering salary, statutory contributions, and management fees
Contractor Invoice	Invoices a contractor submits for work completed, payable once the work agreement is fully signed and your Contractor Services Agreement is accepted
Platform Fee	The contractor platform fee. For ongoing (hourly or recurring monthly) engagements it is billed monthly per contractor at a volume-tiered rate ($49 for 1 to 5 active recurring contractors, $39 for 6 to 15, and $29 for 16 or more), with each contractor's first month 80% off the tier rate. For one-time engagements it is a single $49 charge with no tier, no recurring billing, and no first-month discount. Each appears as its own invoice you pay, plus a flat $5 processing fee per payment. A custom negotiated rate may apply by separate agreement

info

EOR subscription invoices are generated at the start of each month and are due before the payroll processing deadline. See Running Payroll for the payroll calendar.

Contractor Invoices

Contractor invoices appear in the same Billing table as everything else. A pending contractor invoice becomes payable only when both of these are true:

• The contractor's work agreement is fully signed (the contractor signs first, then you countersign).
• Your Contractor Services Agreement (CSA) is accepted.

A pending contractor invoice that is blocked shows a short note explaining why ("Work agreement not signed" or "Contractor agreement pending"). When the agreement gate applies company-wide, a warning banner appears at the top of the page with a Review & accept agreement button that takes you straight into signing your Contractor Services Agreement.

You can approve and pay a single contractor invoice, or tick the checkbox on several rows and pay them in one debit. Select rows with the checkboxes, then use the Pay N selected button in the summary bar that appears at the bottom of the page. The platform fee is billed per contractor and appears as its own invoice you pay. For ongoing (hourly or recurring monthly) engagements it is billed monthly at a volume-tiered rate ($49 per contractor for 1 to 5 active recurring contractors, $39 for 6 to 15, and $29 for 16 or more), with each contractor's first month 80% off the tier rate. For one-time engagements it is a single $49 charge with no tier, no recurring billing, and no first-month discount. Every payment also carries a flat $5 processing fee, so settling several invoices together shares one fee. A custom negotiated rate may apply by separate agreement. For the full flow, see Approving and Paying Contractors.

Invoice Statuses

Each invoice has a status that tells you where it stands:

Status	Meaning
Pending	The invoice has been generated and is awaiting payment
Processing	A payment has been initiated but has not yet cleared
Paid	The invoice has been fully paid and confirmed

tip

Pay attention to pending invoices approaching their due date. Late payments can delay payroll processing for your employees.

Viewing Invoice Details

The invoice table shows key information at a glance for each invoice:

• Invoice # (e.g., INV-0001)
• Type (EOR Subscription, Contractor Invoice, or Platform Fee)
• Period -- the date the invoice was created
• Amount -- the total charge in the invoice's currency
• Status -- current payment status

Some rows carry extra badges: a v2 aggregated badge on consolidated invoices, an Overdue badge on a past-due platform fee, and an 80% first-month offer or Promo badge when a discount has been applied.

To see a detailed breakdown, click the Details button next to an invoice (when available). This expands the row to show the line items with descriptions, amounts, and a total. EOR service fees for multiple employees are grouped under a collapsible "EOR fees" subsection you can expand for the per-employee detail.

Downloading Invoices

To download an invoice as a PDF:

1. Open Payments in the sidebar and choose Billing.
2. Find the invoice in the table.
3. Click the Invoice button in the Actions column.
4. The PDF downloads directly -- it includes all line items, amounts, and payment details suitable for your accounting records.

info

The download button is available for invoices that have a generated PDF. If you do not see a download option, the invoice PDF may still be processing.

Paying an Invoice

Pending invoices show a pay button in the Actions column. The exact label depends on the invoice:

• EOR Subscription and standalone Platform Fee invoices show Pay, which opens a payment modal.
• Contractor Invoice rows show Approve & pay once the work agreement is signed and your Contractor Services Agreement is accepted.

To pay an EOR or platform-fee invoice:

1. Click Pay on the invoice row.
2. A payment modal opens showing the invoice amount and currency.
3. Complete the payment using your available payment method.
4. The invoice status updates to Processing while the payment clears, then to Paid once confirmed.

For the full payment walkthrough, see Paying Invoices.

tip

Pay attention to pending invoices approaching their due date. Late payments can delay payroll processing for your employees.

Invoice Line Items

When you expand an invoice's details, each line item shows:

Field	Description
Description	What the charge is for (see the labels below)
Amount	Total for this line item in the invoice currency

Omnivoo gives the most common charges a friendly, readable label so you don't have to decode raw category codes:

Line item label	What it means
Salary conversion	The employee's salary being funded and converted for the payroll run
Banking & remittance fee	The banking and remittance charge for moving the funds. See How your EOR invoice is built for how this line is set
EOR service fee - employee name	The monthly EOR management fee for a single employee, with the employee's name appended. See Understanding your EOR fees and promotions
FX adjustment	A currency-reconciliation entry carried over from your wallet

Any charge that isn't one of these shows its own raw description.

When several employees are billed on the same invoice, their EOR service fee lines are grouped under a collapsible EOR fees (N employees) header that shows the combined subtotal. Expand it to see the per-employee detail.

Where a non-zero percentage rate was used to calculate a line (for example a statutory contribution rate), it appears in brackets next to the description as a percentage with two decimals -- for example (12.00%). Lines calculated without a rate don't show one. The sum of all line items equals the invoice total shown at the bottom of the expanded view.

Next Steps

Need to understand how you pay? See Payment Methods. Ready to pay an invoice now? See Paying Invoices.