Understanding Invoices

The Billing dashboard gives you a complete view of all invoices across your Omnivoo account. This guide explains how invoices work, what each type means, and how to manage them.

Billing Dashboard Overview

Navigate to Billing in your employer dashboard to see the billing summary. At the top, four cards give you an at-a-glance view:

Card	Description
Total Billed	Cumulative amount invoiced across all time
Pending	Total amount on invoices that have not yet been paid
Paid	Total amount on invoices that have been settled
Active EOR Employees	Number of employees currently managed through Omnivoo EOR

Below the summary cards, you will see a table listing all invoices sorted by date (most recent first).

Invoice Types

Omnivoo generates four types of invoices depending on the service:

EOR Subscription

Recurring monthly invoices for each employee managed through Omnivoo's Employer of Record service. This covers:

• Employee salary and statutory contributions
• Omnivoo's EOR management fee
• Any applicable taxes

info

EOR subscription invoices are generated at the start of each month and are due before the payroll processing deadline. See Running Payroll for the payroll calendar.

Placement Fee

One-time invoices for recruitment or placement services. These are generated when:

• Omnivoo sources and places a candidate on your behalf
• A placement fee was agreed as part of the hiring arrangement

Invoice Statuses

Each invoice has a status that tells you where it stands:

Status	Meaning
Pending	The invoice has been generated and is awaiting payment
Processing	A payment has been initiated but has not yet cleared
Paid	The invoice has been fully paid and confirmed

tip

Pay attention to pending invoices approaching their due date. Late payments can delay payroll processing for your employees.

Viewing Invoice Details

To see the full details of any invoice:

1. Go to Billing in your dashboard.
2. Click on the invoice row you want to view.
3. The detail view shows:
   • Invoice number and date
   • Due date
   • Invoice type (EOR Subscription or Placement Fee)
   • Line items -- Detailed breakdown of charges
   • Subtotal, taxes, and total
   • Payment status and history

Downloading Invoices

To download an invoice as a PDF:

1. Open the invoice detail view.
2. Click the Download PDF button.
3. The PDF includes all line items, amounts, and payment details -- suitable for your accounting records.

You can also download invoices in bulk:

1. On the Billing page, select multiple invoices using the checkboxes.
2. Click Download Selected.
3. A ZIP file containing all selected invoice PDFs will be downloaded.

Invoice Line Items

Each invoice contains one or more line items that explain exactly what you are being charged for:

Field	Description
Description	What the charge is for (e.g., "March 2026 salary - John Smith")
Quantity	Number of units (e.g., hours, months)
Rate	Price per unit
Amount	Total for this line item

The sum of all line items, plus applicable taxes, equals the invoice total.

Next Steps

Ready to pay an invoice? See Paying Invoices for step-by-step instructions for each payment method.

Need to set up a payment method first? See Payment Methods to connect your bank account or card.