Where you pay depends on what you’re paying. Contractors are paid on the Pay page, a payroll run is funded from the run’s own page, and Finance is where you view every invoice as a record and fund your account. There is no card payment; funding is by bank transfer.
Paying contractors
Contractor invoices are paid on the Pay page, grouped into a contractor run and charged together. A run in USD is charged as one amount. A run in another currency is charged as the run amount plus the USD platform and processing fees, so you see two amounts, for example “€500.00 + $5.00”. A run pays one currency at a time, so invoices in different currencies go into separate runs. See Approving and paying contractors for the full flow.
Paying a payroll run
When you approve an EOR payroll run, its invoice is paid from the run’s detail page (/employer/pay/runs/:id). What you see while the run is Awaiting Payment depends on your billing country.
International companies
An Invoice pending payment card asks you to transfer the amount shown and mark it as initiated once sent. A panel lists the details for your billing currency:
- Payment Method, Bank, and Account Holder
- Only the fields relevant to your currency among IBAN, BIC/SWIFT, Account Number, Sort Code, Routing Number, Institution Number, Transit Number, and BSB Number
- Beneficiary Address
- Amount: the run’s net employer cost, in the run’s currency
- Reference:
Invoice for Payroll Run <run id>
Log into your banking portal and send the exact amount using those details and reference, then click Mark Payment as Initiated. The card then reads “Payment marked as initiated. We will verify receipt and update the status once confirmed.”
Always include the Reference shown on the card. It is how Omnivoo matches your transfer to the right payroll run.
US companies
For US billing, the run page shows a blue banner: “Payment is being processed via ACH. This typically takes 1-3 business days.” Nothing is debited automatically. If you are unsure whether a run has been funded, contact Omnivoo support through the in-app chat.
Viewing invoices and status
Open Finance in the sidebar to see every invoice, EOR and contractor, as a read-only record you can download and expand. The status column shows:
- Pending: not paid yet.
- Processing: payment initiated, waiting for confirmation.
- Paid: payment confirmed and complete.
- Failed: the charge did not go through.
To add money, fund your wallet or connect a bank on the Finance page. See Funding your wallet.
What happens if a payment fails
If a payment fails repeatedly, contact Omnivoo support through the in-app chat.
