Logging In

This guide walks you through every step of logging in to Omnivoo, including email OTP, Google OAuth, two-factor authentication, and what happens after you are authenticated.

Step 1: Enter Your Email

1. Go to app.omnivoo.com. The sign-in card reads "Fast, passwordless, and works from every device you own."
2. Enter your email address in the Work email field (the placeholder shows you@company.com).
3. Click Send verification code. While the code is being sent, the button reads Sending code….

Omnivoo will send a one-time passcode (OTP) to your email.

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There are no email-domain restrictions -- any valid email address on your account works, whether it is a company domain or a personal one. Omnivoo automatically detects whether you are an employer, an EOR employee, or a contractor from your account, so you never pick an account type when signing in.

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Make sure you enter the email address associated with your Omnivoo account. If you are unsure which email to use, check with your employer or the person who invited you to Omnivoo.

If you followed a sign-in link from an Omnivoo email that includes your address (for example app.omnivoo.com/login?email=you@company.com), Omnivoo pre-fills your email and sends the verification code automatically, so you can skip straight to entering the code.

Step 2: Enter the OTP

1. Check your email inbox for a message from Omnivoo.
2. Find the 6-digit code in the email.
3. Enter the code on the verification screen. The boxes accept only digits (anything else is ignored) and accept a pasted code, and the form submits automatically once all six digits are filled.
4. If it does not submit on its own, click Verify and continue (it reads Verifying… while it checks your code).

The OTP expires after 5 minutes.

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Not seeing the email? Check your spam or junk folder. Omnivoo emails come from @omnivoo.com. To request a fresh code, click use a different email to go back, re-enter your address, and send a new code. OTP requests are rate-limited (up to 5 per email address within 10 minutes), so wait a moment if you have already tried a few times.

Step 3: Two-Factor Authentication (If Enabled)

If you have two-factor authentication enabled on your account, you will see an additional verification screen after entering your OTP.

1. Open your authenticator app (Google Authenticator, Authy, etc.).
2. Find the Omnivoo entry and note the current 6-digit code.
3. Enter the code on the 2FA verification screen.
4. Click Verify.

The login OTP and the authenticator code are separate steps. You enter the email OTP first, then the authenticator code.

If you do not have your authenticator app

Click Use a recovery code and enter one of your saved recovery codes. Each recovery code can only be used once.

Google Sign-In Alternative

Instead of email OTP, you can sign in with Google:

1. On the login page, click the Google sign-in button. (Google One Tap is turned off, so you always click the button yourself.)
2. Select your Google account from the popup.
3. Authorize Omnivoo if prompted.
4. Omnivoo signs you in and takes you straight to your dashboard.

Google sign-in completes without a separate email code, and it does not add the authenticator step -- the two-factor authenticator prompt only appears on the email-code path. Google sign-in matches your Google account's email to your Omnivoo account, and both methods (email code and Google) work interchangeably on the same account.

After Login: Where You Land

After successful authentication, Omnivoo routes you based on your account roles:

Scenario	Where You Go
Employer account only	Employer Home dashboard
EOR employee only	Your employment home (My Employment)
Contractor only	Contractor dashboard
Dual-role account (both employer and EOR employee)	Dashboard chooser -- select which view to enter

If you have both an employer and an EOR-employee role, you can switch views at any time from the avatar menu ("Switch to Employee" or "Switch to Employer").

Session Management

Once logged in, Omnivoo keeps your session active automatically: your access token is refreshed in the background before it expires, and you are logged out after 30 minutes of inactivity for security. If your session expires while you are on a specific page, Omnivoo remembers where you were and returns you there after you log in again.

For the full details on token refresh, the idle timeout, and how to log out of all devices, see Session & Security.

Troubleshooting

I am not receiving the OTP email.

• Check your spam/junk folder.
• Verify you are entering the correct email address.
• Wait 1-2 minutes -- email delivery can sometimes be delayed.
• To send a fresh code, click use a different email, re-enter your address, and click Send verification code again.

My OTP code is not working.

• Make sure you are entering the most recent code (only the latest OTP is valid).
• Check that the code has not expired (5-minute window).
• Ensure there are no extra spaces when pasting the code.

My authenticator code is not accepted.

• Verify your phone's clock is set to automatic/network time. TOTP codes are time-sensitive.
• Make sure you are reading the code for Omnivoo, not another service.

I am stuck on a blank screen after login.

• Try clearing your browser cache and cookies, then log in again.
• If the issue persists, contact contact@omnivoo.com.

My account access has been suspended.

• If you see the message "Your account access has been suspended. Please contact contact@omnivoo.com.", reach out to contact@omnivoo.com to get it resolved.