Your Documents Page

Your identity itself is verified with a quick ID scan and selfie, see Verifying your identity. This article is about the Documents page, where you upload the supporting document Omnivoo needs and keep an eye on its review status. You first upload during Documents, the fourth and final step of the onboarding wizard (Terms of Service, Identity verification, Identity & tax details, Documents). There is also a dedicated Documents page you can return to any time from your contractor sidebar.

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What you upload

During onboarding you upload a recent bank account statement so we can verify your payout details. Each file can be a PDF or an image (such as a JPG or PNG). Pick your file and choose Upload. Once the bank statement is uploaded you can finish onboarding, and you do not have to wait for the review to complete. The Documents page shows the identity documents we have on file as one card per document type. Each card shows the document’s review status and, when needed, a control to re-upload it. Uploading a new file refreshes the list so you see the updated status right away.

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Review and approval

After you upload, our team reviews the document. Each document moves through these states: While a document is still with our team, a Your documents are under review task appears in the to-do list on your contractor dashboard. Open the Documents page from the sidebar to see the detail and the reason on anything rejected. Only documents marked Rejected need attention. An approved document is done, and there is nothing more for you to do on it.

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What blocks invoicing and payouts

Document approval is not an absolute requirement. It is the fallback check:

• If your identity verification is approved, that clears the check on its own. Your documents do not have to be approved for you to submit invoices.
• If your identity verification is not approved, then your uploaded documents must be approved before you can submit invoices or be paid. A document that is still under review, or was rejected, holds things up. A rejection takes precedence, so re-upload it.

Your identity and address checks are tracked separately, and a rejected address does not block your payouts. See Verifying your identity for the full flow and statuses. Once either gate clears, it clears automatically. Your New invoice button becomes available and your payouts can be sent.

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Re-uploading a rejected document

You can re-upload as many times as needed until the document is approved.

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Related articles

• Verifying your identity
• Contractor Onboarding
• Your Contractor Dashboard
• Submitting an Invoice
• Getting Paid: Contractor Payouts