Skip to main content
A secondary email is an alternate address you can also use to log in to Omnivoo. Once you add and verify it, an OTP sent to either your primary or your secondary email will sign you into the same account. This is handy if you have two work addresses, or you want a backup way to receive your login code.
A secondary email is a second login address, not just a backup contact. You must verify it with a one-time code before it works for logging in.

​
Adding a Secondary Email

1

Open your profile

Click your avatar at the bottom of the left sidebar, then Profile.
2

Open Sign-in & security

Open Sign-in & security on the left.
3

Click Add

Next to Secondary email, click Add.
4

Enter the address and send the code

Enter the email address you want to add and click Send code. Omnivoo sends a 6-digit verification code to that address and confirms with a message like “Verification code sent to” followed by a masked version of the address.
5

Verify the code

Type the code into the verification field. The field accepts digits only (anything else is ignored), and the Verify button stays disabled until all 6 digits are entered. Click Verify.
Until you verify it, the address shows an amber Pending verification badge. Once verified, that turns into a green Verified badge and you can sign in with the address.
Verifying a secondary email signs you out of every other device. The browser you verified from stays signed in; anything else logged into your account has to log in again. That is a deliberate security measure (a new address can now sign you in), not a bug.
You can have one secondary email on your account at a time. To switch to a different address, remove the current one first, then add the new address.
Your secondary email must be different from your primary email and cannot already be in use on another Omnivoo account. The verification code expires after 5 minutes.

​
If the Code Does Not Arrive

  • Check the spam or junk folder of the secondary address. Omnivoo emails come from @omnivoo.com.
  • While the verification step is open, click Resend code to send a new one.
  • If you entered the wrong address, click Cancel, then start again with Add secondary email.

​
Logging In with Your Secondary Email

After your secondary email is verified, log in exactly as usual:
1

Enter either address

On the login page, enter either your primary or your secondary email in the Work email field.
2

Send the verification code

Click Send verification code.
3

Enter the OTP

Enter the 6-digit OTP sent to that address.
Both addresses point to the same account, so it does not matter which one you use.

​
Removing a Secondary Email

  1. Open Profile > Sign-in & security.
  2. Next to Secondary email, click Remove and confirm.
After removal, only your primary email can be used to sign in. You can add a new secondary email at any time.