Who signs, and in what order
The agreement is always signed in this order:- The contractor signs first. This is not part of the onboarding wizard. After the contractor finishes the four onboarding steps (Terms of Service, Identity verification, Identity & tax details, Documents) and their identity verification is approved, a Sign your work agreement task appears in the to-do list on their dashboard. They open it, review the document, and sign it electronically.
- The employer countersigns second. Once the contractor has signed, your company countersigns from your contractor agreements list (grouped under People in the app). After your signature, the agreement is fully signed.
The template depends on the contractor’s country
The agreement template is chosen by the contractor’s country, which sets the governing jurisdiction. You select the country when you invite the contractor, and it is locked for them during onboarding, so they cannot change it. The jurisdiction is shown on the agreement details (for example, “United States” or a state and country together).Agreement statuses
Both you and the contractor can see the status of an agreement. The wording is phrased from each viewer’s point of view, so the same agreement may read slightly differently depending on who is looking. The table below uses the canonical status and explains who needs to act next.
On the contractor’s own list, “Awaiting signatures” shows as Awaiting your signature (it’s waiting on them), and “Partially signed” shows as Awaiting employer signature (they’ve signed and it’s now with your company).
Viewing the agreement
Both sides can open an agreement to read the full document. The detail view shows:- The employer and contractor names
- The governing jurisdiction
- When the employer signed and when the contractor signed (or “Not yet”)
- An embedded document preview of the PDF, which you can open in a new tab
For contractors: signing your agreement
- You do not sign your agreement inside the onboarding wizard. Finish the four onboarding steps first: Terms of Service, Identity verification, Identity & tax details, and Documents.
- Once your identity verification is approved and an agreement is waiting on you, a Sign your work agreement task appears in the to-do list on your dashboard. Open it, review the document, and sign it electronically.
- After signing, you’ll see a confirmation that your signature was recorded. Once your company countersigns, the agreement becomes fully signed.
- At any time you can open Contracts in your contractor sidebar to read an agreement, sign it if it’s still pending, or open the signed copy.
For employers: countersigning
The contractor signs first, from a task on their dashboard. Once they have signed, the agreement is waiting on you.The Contractor agreements page
Open your Contractor agreements page (grouped under People) to track every work agreement with your contractors.- An Awaiting your signature card appears at the top whenever one or more agreements are waiting on you (the contractor has signed and it’s your turn). Each lists the contractor and jurisdiction with a Review & sign button.
- Below it, a full table lists every agreement with its Contractor, Jurisdiction, Status, Created date, and a Document column. The Document column shows Review & sign while an agreement is out for or partway through signing, a green Signed badge once it’s fully signed, or a dash otherwise.
- When there are no agreements yet, the page shows “No agreements yet.”
Signing from an engagement
You can also manage an agreement from a contractor’s engagement page, where a single Agreements card shows the current step:
For the full engagement view, see Managing a Contractor Engagement.
Remember that you must have signed your company’s Contractor Services Agreement before any contractor invoice can be paid. That’s a one-time, company-wide step, separate from each individual work agreement.