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A passkey lets you sign in with the same gesture you use to unlock your phone or laptop: Face ID, Touch ID, a fingerprint, or your device PIN. There is nothing to type and nothing to copy from your inbox. Passkeys are also phishing-resistant. A passkey only works on the real Omnivoo site, so a fake login page cannot capture anything reusable, which is not true of an emailed code.
Passkeys are an addition, not a replacement. Email sign-in keeps working exactly as it does today, so losing your device never locks you out of your account.

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Before You Start

You have to add a passkey from inside Omnivoo first. Signing in with a passkey is only possible on an account that already has one, so the very first sign-in on a new account is always by email code. Your device also needs to support passkeys. In practice that means:

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Add a Passkey

1

Open your profile security settings

Sign in as you normally do, then open the Security section of your profile.Employers: avatar menu > Profile > Security. EOR employees: Profile in the sidebar > Security. Contractors: the Security tab of your profile.
2

Click Add a passkey

Find the Passkeys section and click Add a passkey.You can give it a name first, for example “Work MacBook” or “iPhone”. This is only a label to help you recognise it later in the list, so name it after the device you are adding.
3

Confirm with your device

Your device shows its own prompt: Face ID, Touch ID, a fingerprint, or your PIN. Confirm it.Omnivoo never sees your fingerprint or face. That check happens entirely on your device, and only a public key is sent to Omnivoo.
4

Done

The passkey appears in your list and can sign you in straight away.Omnivoo also emails you to confirm a passkey was added, and signs out your other sessions. That is deliberate: if someone else had access to your account, adding a passkey would otherwise be a silent way to keep it.
If you have two-factor authentication turned on, Omnivoo asks for a code from your authenticator app before adding the passkey. Adding a passkey grants long-lived access to your account, so it is treated as a security change rather than a routine setting.

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Sign In With a Passkey

There are two ways, and the first is usually quicker.

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From the email field

Click into the Work email field on the sign-in page. If you have a passkey saved for Omnivoo, your browser offers it in the same dropdown it uses for saved logins. Pick it, confirm with your device, and you are in. You never type your email address.

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From the button

Click Sign in with a passkey below the “or” divider on the sign-in page, then confirm with your device. The first time you use this button, Omnivoo shows a short reminder that a passkey has to be added from your profile first. Choose I have one, continue to carry on, or Not yet to close it and sign in with your email code instead. The reminder only appears once.
Signing in with a passkey does not ask for a two-factor code, even if you have 2FA enabled. A passkey already combines two things: your device, and the fingerprint, face, or PIN that unlocks it. This matches how Google and GitHub treat passkeys.

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Managing Your Passkeys

The Passkeys section of your profile Security settings lists every passkey on your account, showing:
  • The name you gave it, or a default label
  • Synced if it is backed up to your Apple, Google, or password-manager account and available on your other devices, or This device only if it lives solely on that one device
  • When it was last used to sign in, and when it was added
You can add more than one, which is worth doing if you use several devices.

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Remove a passkey

Click Remove next to it and confirm. That passkey can no longer sign in to Omnivoo. Removing it also signs out your other sessions. Removing a passkey from Omnivoo does not delete it from your device or password manager. If you want it gone completely, also remove it in your device’s own passkey settings, otherwise it may keep appearing in the sign-in dropdown even though it no longer works.
Removing your only passkey does not lock you out. Email sign-in is always available.

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Common Questions

Do I still need my email code? Only when you sign in somewhere without a passkey, or if you remove them all. Keep your email address up to date either way, since it stays the fallback. I got a new phone. Do my passkeys move across? If your passkey shows Synced, yes: it comes across with your Apple or Google account, or your password manager. If it shows This device only, no. Add a passkey on the new device from your profile. Can I use a passkey on a device that is not mine? Yes, without leaving anything behind. Choose Sign in with a passkey, and your browser offers a QR code you scan with the phone that holds your passkey. You approve it on your phone and the borrowed computer never stores the passkey. Nothing happened when I clicked “Sign in with a passkey”. Usually the device has no passkey for Omnivoo. Sign in with your email code and add one from your profile. For privacy reasons your browser deliberately does not tell websites whether a passkey exists, so Omnivoo cannot tell this apart from you dismissing the prompt. It says my passkey was not recognised. The passkey does not match any on your account. This normally means it was removed from Omnivoo, or was created on a different Omnivoo environment. Sign in with your email code and add a fresh one. Does Omnivoo see my fingerprint or face? No. Your biometrics never leave your device and are never sent to Omnivoo. Your device only confirms that the check passed, then uses a key it holds to sign in. Omnivoo stores nothing more than a public key.