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When you are ready to bill a company you work with, you submit an invoice from your Omnivoo account. The company reviews it, approves it, and pays it through Omnivoo. This article walks you through the form and explains what each invoice status means.

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Before you can submit

You can submit an invoice for an engagement only when all of these are true:
  • Your identity verification is approved, or, if it is not, your uploaded documents are approved. An approved identity verification clears this check on its own: document approval is only required when your identity verification has not been approved. See Verifying your identity and Your Documents page.
  • Your work agreement for that engagement is fully signed (you signed it from the task on your dashboard and the company has countersigned).
  • The company has accepted its Contractor Services Agreement with Omnivoo.
  • You have accepted the Contractor Terms of Service in the first step of onboarding.
Until all of these are in place, you will not be able to invoice. If your identity verification is not approved and your documents are still under review, wait for one of them to clear. If your setup is done but you still cannot submit, the company likely has not countersigned your agreement or accepted its agreement with Omnivoo yet. Reach out to your contact at the company.

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How to submit an invoice

1

Click New invoice

On the Invoices page, click New invoice. (You can also start from the New invoice button on your dashboard.)
2

Pick the engagement

Engagement: pick the engagement you are billing. Only your active engagements appear here. If you have no active engagements, the form shows “No engagements to invoice” instead, with the note that you can submit an invoice once you have an active engagement with a company.
3

Set the billing period

Billing period start and Billing period end: pick the dates this invoice covers. Both are required. The period is prefilled based on how often the engagement bills, but you can change it. The start must be on or before the end, the period can’t start before your work agreement was signed, and it can’t run into the future.
4

Enter your hours or amount

Enter your hours or amount depending on how the engagement is billed (see below).
5

Add a description

Description (optional): a short note about what the invoice covers.
6

Check the total and submit

Check the Invoice total preview, then choose Submit invoice.
After you submit, the invoice goes to the company for approval and appears in your Invoices list. You can’t submit two invoices for overlapping periods on the same engagement, with one exception: one-off fixed engagements allow overlapping invoice periods.

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Hours or amount, by billing mode

What you enter depends on how your engagement was set up. The field you see changes to match. For hourly engagements you must enter the hours worked before you can submit. For one-off engagements that have no preset amount, you must enter the amount. For fixed monthly engagements, the recurring amount agreed in your work agreement is applied for you.

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The invoice total preview

As you fill in the form, Omnivoo shows an Invoice total so there are no surprises. This is the same amount the company sees when they review the invoice. Confirm it looks right before you submit.

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What happens after you submit

Your invoice moves through these statuses: If an invoice is rejected, read the reason shown on the invoice, make the correction, and submit a new invoice for the engagement. Once an invoice is paid, Omnivoo sends the money to your payout account. To learn how and when you receive funds, see Getting Paid: Payouts.

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Viewing your invoices

The Invoices page shows every invoice you have submitted as a grid of cards. Each card shows:
  • The client company name
  • A period line: the invoice’s period label, or “Submitted” with the date when there is no label, or a dash when neither is available
  • A status badge
  • The total amount, in bold
Click a card to open that invoice’s detail. If you have not submitted any invoices yet, the page shows “No invoices yet.” If you are not yet cleared to invoice (your identity verification is not approved and your documents have not been approved either), the New invoice button and the action on the empty state are turned off, and a banner tells you what is still outstanding.

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Opening and downloading an invoice

Open any invoice from the list to see its detail. The detail page has a Back to invoices link, a title (the invoice’s period label, or “Invoice” with its id when there is no label), a status badge, the company name as a subtitle, and a Download button. It shows:
  • A Line items table with a Description and Amount column, plus a Total row.
  • A Details card listing the company, the Submitted, Approved, and Rejected dates (each shown only when it applies), and the total.
If the invoice was rejected, a red Rejected: box shows the reason. If a download does not go through, you see “Failed to download the invoice”, so try again in a moment.