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Your salary is credited to the bank account registered on Omnivoo. This guide explains how to add or update that account. You can hold an account with any bank in India. Once your details are saved, Omnivoo uses them to pay your salary after each payroll run.

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Opening Your Bank Account

Click Pay in the sidebar, then Bank account. It lives at app.omnivoo.com/employee/bank-account. You can also reach it from the Add your bank account task on Home, and from the Bank account card on your Profile. The page is titled Bank account, with the subtitle “The account your salary is paid into.”
This page is also the Bank account step of the guided onboarding wizard (deep link ?step=bank). New hires add their salary account there while setting up their account. See Setting Up Your Account (Onboarding).

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Adding Your Bank Account

When no bank account is on file, the page opens directly in edit mode under the heading Where should we pay you?, with a line saying you are paid on the 1st of each month, in rupees, for the month before. Enter:
  1. Account holder name - exactly as your bank has it.
  2. Account number - your savings or salary account number.
  3. Confirm account number - re-enter it to catch typos. If the two do not match, you see “Account numbers do not match” and cannot save.
  4. IFSC - eleven characters, the fifth always a zero (for example ABCD0123456). It is auto-converted to uppercase and validated as you type.
  5. Bank name - optional, and found from your IFSC.
Click Save bank details to submit.
We register these details with our payout bank as soon as you save them, and it refuses an account that does not exist, so a wrong digit is caught here rather than on pay day. Your employer only ever sees the last four digits.
Your bank account name should match your name as registered on Omnivoo. A mismatch (for example a maiden name versus a married name, or a spelling difference) can cause the bank to reject the payment. Resolve any name discrepancies before submitting.

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Updating Your Bank Account

If you need to switch banks or change your account:
1

Open the Bank account page

Open the Bank account page (see above). You will see your current account under Saved bank details, with the account holder, a masked account number, IFSC, bank name, and whether it’s ready to receive pay.
2

Click Update details

Click Update details. The form re-opens under the heading Update your bank account (a first-time entry instead reads Where should we pay you?).
3

Review the pre-filled fields

Your existing account holder name, IFSC, and bank name are pre-filled. The Account number and Confirm account number fields are always left blank, so you re-enter the number each time you open Update.
4

Enter the new account number

Enter the new Account number and confirm it.
5

Click Save bank details

Click Save bank details. To discard your changes instead, click Cancel to return to the saved view.
On a successful save, a toast reads “Bank details updated successfully.” and the account number fields are cleared. We also email you that your salary account changed, so if you ever get that email without having changed it, contact support before your next payroll.

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Viewing Your Saved Bank Details

The Saved bank details view shows:
  • Account holder
  • Account number - masked, with only the last digits shown
  • IFSC Code
  • Bank name (if you provided one)
  • Status - Ready to receive pay once our payout partner has accepted the account, otherwise Not ready yet. It doesn’t check the account holder’s name with the bank, so make sure it matches your bank records.
Update your bank account well before the payroll processing date. If you change it too close to that date, the new account may only take effect for the following month’s salary.

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Troubleshooting

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Salary Not Credited

If your salary is not credited by the expected date:
  1. Check that payroll has been processed - your payslip should appear on the Payslips page.
  2. Verify your bank details are correct on the Bank account page.
  3. Check with your bank for any holds or blocks on your account.
  4. Contact contact@omnivoo.com with the month in question.

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Payment Returned by Bank

Common reasons for a returned payment:

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IFSC Code Validation Error

The IFSC must follow this format: 4 uppercase letters, then a 0, then 6 alphanumeric characters (for example ABCD0123456). Lowercase letters are converted to uppercase automatically. If you see a validation error, check the IFSC on your bank passbook or cheque book.

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Security

  • Bank details are stored securely.
  • Your account number is partially masked on the page - only the last few digits are visible.
  • The account number you type is never displayed back to you. Only the masked version is shown on the Saved bank details view.
For any other bank-related questions, contact contact@omnivoo.com.