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Updating Bank Details

Your salary is credited to the bank account registered on Omnivoo. This guide explains how to add or update that account.

You can hold an account with any bank in India. Once your details are saved, Omnivoo uses them to pay your salary after each payroll run.

Opening Bank Details​

Bank Details has its own page (at /employee/bank-details). It is not in the sidebar. To reach it:

  1. Log in to your Omnivoo account.
  2. Click Profile in the sidebar to open Edit Profile.
  3. Click Manage Bank Details.

The page is titled Bank Account Details, with the subtitle "Manage your bank account for salary payments." and a Back to My Employment link at the top.

note

This page is also the Bank Details step of the guided onboarding wizard (deep link ?step=bank). New hires add their salary account there while setting up their account. See Setting Up Your Account (Onboarding).

Adding Your Bank Account​

When no bank account is on file, the page opens directly in edit mode under the heading Add Bank Details. Enter:

  1. Account Holder Name - must match your name as registered with the bank.
  2. Account Number - your savings or salary account number.
  3. Confirm Account Number - re-enter it to catch typos. If the two do not match, you see "Account numbers do not match" and cannot save.
  4. IFSC - the 11-character code for your bank branch (for example ABCD0123456). It is auto-converted to uppercase and validated as you type. An invalid code shows "Invalid IFSC format. Expected: ABCD0123456".
  5. Bank Name - optional.

Click Save Bank Details to submit.

warning

Your bank account name should match your name as registered on Omnivoo. A mismatch (for example a maiden name versus a married name, or a spelling difference) can cause the bank to reject the payment. Resolve any name discrepancies before submitting.

Updating Your Bank Account​

If you need to switch banks or change your account:

  1. Open the Bank Details page (see above). You will see your current account under Saved Bank Details, with the account holder, a masked account number, IFSC, bank name, and a verification status.
  2. Click Update Details. The form re-opens under the heading Update Bank Details (a first-time entry instead reads Add Bank Details).
  3. Your existing account holder name, IFSC, and bank name are pre-filled. The Account Number and Confirm Account Number fields are always left blank -- you re-enter the number each time you open Update.
  4. Enter the new Account Number and confirm it.
  5. Click Save Bank Details. To discard your changes instead, click Cancel to return to the saved view.

On a successful save, a toast reads "Bank details updated successfully." and the account number fields are cleared. Your account then shows a verification status, which may take a short time to complete.

Viewing Your Saved Bank Details​

The Saved Bank Details view shows:

  • Account Holder
  • Account Number - masked, with only the last digits shown
  • IFSC Code
  • Bank Name (if you provided one)
  • Verification Status - Verified or Pending Verification
tip

Update your bank account well before the payroll processing date. If you change it too close to that date, the new account may only take effect for the following month's salary.

Troubleshooting​

Salary Not Credited​

If your salary is not credited by the expected date:

  1. Check that payroll has been processed - your payslip should appear on the Payslips page.
  2. Verify your bank details are correct on the Bank Details page.
  3. Check with your bank for any holds or blocks on your account.
  4. Contact contact@omnivoo.com with the month in question.

Payment Returned by Bank​

Common reasons for a returned payment:

ReasonWhat to do
Account number mismatchCorrect the account number on Omnivoo
Account name mismatchMake sure your bank account name matches your Omnivoo name
Account closed or frozenProvide a new active bank account
Invalid IFSC codeVerify and update the IFSC code

IFSC Code Validation Error​

The IFSC must follow this format: 4 uppercase letters, then a 0, then 6 alphanumeric characters (for example ABCD0123456). Lowercase letters are converted to uppercase automatically. If you see a validation error, check the IFSC on your bank passbook or cheque book.

Security​

  • Bank details are stored securely.
  • Your account number is partially masked on the page - only the last few digits are visible.
  • The account number you type is never displayed back to you. Only the masked version is shown on the Saved Bank Details view.

For any other bank-related questions, contact contact@omnivoo.com.