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Logging In with SSO

If your company has configured Single Sign-On, you can log in to Omnivoo using your company credentials -- the same ones you use for email, Slack, and other workplace tools.

How to Sign In​

  1. Go to app.omnivoo.com.
  2. Enter your company email address and click Continue.
  3. Click the Continue with SSO button.
  4. You will be redirected to your company's identity provider (e.g., Okta, Azure AD, Google Workspace).
  5. Sign in with your company credentials and complete any MFA prompts your company requires.
  6. You are automatically logged in to Omnivoo.
tip

If your company has set SSO as the preferred or required login method, the SSO button will be the primary option on the login page. You may not see the email OTP option at all if SSO is required.

After Login​

Once authenticated, Omnivoo routes you to the appropriate dashboard based on your role -- employer dashboard, employee portal, or a role switcher if you have multiple roles. This works the same way as any other login method.

Troubleshooting​

I do not see the SSO button​

  • SSO is not configured for your company. Ask your company admin to set up SSO in Settings > Single Sign-On. See Setting Up SSO for details.
  • Your domain is not verified. SSO is tied to your company's verified email domain. Your admin needs to complete domain verification before SSO becomes available.
  • You are using the wrong email address. SSO only appears for email addresses on a domain that has SSO configured. Make sure you are entering your company email, not a personal one.

I get an "access denied" or "user not found" error​

  • You have not been invited to Omnivoo. Your company admin needs to invite you or provision your account through SCIM before you can log in. Contact your admin or IT team.
  • Your IdP account is not assigned to the Omnivoo app. In some identity providers, your IT team must explicitly assign you to the Omnivoo application. Ask your IT team to verify your assignment.

I get redirected but the login fails​

  • Your IdP session may have expired. Try signing in to your identity provider directly first, then return to Omnivoo.
  • Browser cookies may be blocked. Omnivoo uses cookies for authentication. Make sure cookies are enabled for omnivoo.com in your browser settings.
  • Try a different browser or incognito window. This helps rule out browser extension conflicts.

I was previously using OTP but now I can only see SSO​

Your company admin has set the authentication policy to SSO Required. This means email OTP and Google login are no longer available for your account. Use your company credentials through the SSO button instead.

If you are having trouble with SSO and cannot log in at all, contact your company's IT team or reach out to support@omnivoo.com.

What's Next?​