Payroll Email Notifications
Omnivoo sends email notifications at every step of the payroll process to keep both employers and employees informed. All emails are sent automatically, with no configuration required.
For Employers
Employer admins (owners and admins) receive notifications as a payroll run moves through its statuses:
| When | What the email tells you |
|---|---|
| Payroll run created | Pay period, pay date, total net amount, and employee count |
| Payroll approved | That the run was approved and the total amount |
| Payment due | The total amount due and how to pay (for bank transfer) |
| Payment received | That your payment was received and confirmed |
| Transfer started | That funds are being transferred for disbursement |
| Disbursing to employees | That individual salary payments have started |
| Payroll completed | The total disbursed and number of employees paid |
| A payment failed | Which payments failed so you can follow up |
These map to the run's statuses. For what each status means, see Payroll Statuses Explained.
info
Employer emails include a link to the payroll run so you can view full details.
For Employees
Employees receive notifications about their individual salary and payslip:
| When | What the email tells you |
|---|---|
| Salary transfer started | Your net salary amount and that the transfer has begun |
| Salary credited | The amount credited and a UTR number to track the transaction |
| Payslip ready | A summary of your gross salary, deductions, and net pay |
tip
The UTR number (Unique Transaction Reference) included in the salary credited email can be used to track the transaction with your bank if the credit doesn't appear immediately.
Timing
- Employer notifications are sent immediately when each status change occurs.
- Employee salary transfer emails are sent when individual bank transfers are initiated by Omnivoo.
- Employee salary credited emails are sent when the bank transfer is confirmed as successful (typically within 1-2 business days).
- Payslip emails are sent after payslips are generated, which happens after the payroll run is completed.
Email Delivery
- All emails are sent from Omnivoo's verified email address.
- If you are not receiving emails, check your spam/junk folder.
- Contact contact@omnivoo.com if you continue to have issues with email delivery.