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Omnivoo sends email notifications at every step of the payroll process to keep both employers and employees informed. All emails are sent automatically, with no configuration required.

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For Employers

Employer admins (owners and admins) receive notifications as a payroll run moves through its statuses: These map to the run’s statuses. For what each status means, see Payroll Statuses Explained.
Employer emails include a link to the payroll run so you can view full details.

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For Employees

Employees receive notifications about their individual salary and payslip:
The UTR number (Unique Transaction Reference) included in the salary credited email can be used to track the transaction with your bank if the credit doesn’t appear immediately.

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Timing

  • Employer notifications are sent immediately when each status change occurs.
  • Employee salary transfer emails are sent when individual bank transfers are initiated by Omnivoo.
  • Employee salary credited emails are sent when the bank transfer is confirmed as successful (typically within 1-2 business days).
  • Payslip emails are sent after payslips are generated, which happens after the payroll run is completed.

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Email Delivery

  • All emails are sent from Omnivoo’s verified email address.
  • If you are not receiving emails, check your spam/junk folder.
  • Contact contact@omnivoo.com if you continue to have issues with email delivery.