Verifying your identity
Before you can raise invoices or receive payouts, you need to verify your identity. Identity verification blocks both, so this is one of the first things to complete.
The prompt on your dashboard
If your identity is not yet verified, your contractor dashboard shows a warning banner:
Verify your identity to get paid. You can't raise invoices or receive payouts until this is done.
Click Verify identity on that banner to open the verification flow. The banner only appears once your status is confirmed as not verified. While that status is still loading, it stays hidden, so it will not flash on and off.
Verifying your identity
The verification step is titled Verify your identity. It appears both as a standalone page (reached from the dashboard banner) and as a step inside contractor onboarding.
To verify:
- Scan the QR code on your screen with your phone (or open the secure link that is shown next to it).
- On your phone, photograph the front of your government photo ID.
- Take a short selfie so we can confirm it is really you.
The capture happens on your phone, and the page updates automatically once it is done. You will need a valid government photo ID (passport, national ID, or driver's license) and good lighting.
What it fills in for you
After a successful check, Omnivoo pre-fills several details from your ID so you do not have to retype them:
- Your legal name
- Your date of birth
- Your issuing country (unless your employer has already locked the country for you)
- Your ID document details
Review these fields for accuracy before you continue.
If you refresh the page partway through, your progress is restored from the server, so you will not lose what you have already completed.