Skip to main content
Before Omnivoo can act as your Employer of Record, we verify your business. This is known as KYB (Know Your Business). You complete it during Company Setup, and you can always check the result on the Compliance & Documents page.

​
What you need to provide

During Company Setup you upload four business documents:
  • Certificate of incorporation
  • Tax registration
  • Director ID
  • Proof of address
The exact label for each document is tailored to your company’s country. Omnivoo has country-specific labels for the United States, United Kingdom, Germany, France, India, Singapore, UAE, Japan, and Australia (for example, a US company sees “EIN Letter (IRS)” for tax registration), and a generic set of labels for every other country. Each file must be a PDF, JPG, or PNG, up to 10MB. Uploading any other file type shows the error “Please upload a PDF, JPG, or PNG file.” and a file over 10MB shows “File must be under 10MB.” All four document types are required, and a type that comes back Rejected must be re-uploaded before this step counts as complete.

​
Completing KYB during Company Setup

You complete KYB as part of Company Setup. Here is what to expect, in order:
1

Enter your company details

Your registered address, billing information, and business details such as entity type, tax ID, incorporation date, and business phone.
2

Upload your four business documents

Each document has an upload area, so click it or drag a file in. The four types listed above are all required before you can continue.
3

Add your company's owners and signatory

On Omnivoo’s current payment setup, Company Setup also asks you to add the people who own or control the company (beneficial owners, executives, and one signatory) and the signatory completes a live identity check. See Adding owners and verifying your signatory for that step.
4

Submit for review

After you submit, your documents go into review. If a document is rejected, your Business Verification card lists it with the reason so you can re-upload it (see below). On the current payment setup, the Payment account verification card also lists any specific items still needed or fields to correct (see Payment account verification).

​
Checking your status

Open Documents in the left sidebar to reach the Compliance & Documents page. The Business Verification card at the top shows where you stand:

​
Re-uploading a rejected document

If a document is rejected, the Business Verification card switches to Action required and lists each rejected document with:
  • The document type and original file name
  • The rejection reason, so you know what to fix
  • A Re-upload button
To fix it:
1

Read the rejection reason

Read the rejection reason on the card.
2

Click Re-upload

Click Re-upload next to that document.
3

Choose a corrected file

Choose a corrected file (PDF, JPG, PNG, or WebP, under 10MB).
The new file replaces the rejected one and goes back for review. If the file is not a PDF, JPG, PNG, or WebP, you will see “Please upload a PDF, JPG, PNG, or WebP file.” and a file over 10MB shows “File must be under 10MB.” In either case the upload does not go through. Once all documents are approved, the card changes to Business verified.